Quality of Service
We all have a responsibility to protect our precious world. At SJM we qualify process, transform and produce a diverse range of metal products suitable for induction and vacuum melt recovery. Our raw feed comes from the wastes and scraps that industry produces and our recycling processes reclaim and capture the nature value within these wastes. We thereby keep our environment clean, generate energy savings through recycling processes and provide customers with cost savings.
We continuously seek to improve our service in every respect and we are aware of the responsibility we hold for our customers, suppliers, employees and for the environment. To help maintain a consistently high level of performance we have introduced a certified quality management system according to ISO 9001:2008 We regularly define new measurable quality objectives which are a requirement for our quality systems.